不管是在什么行業，客戶至上是永恒不變動額定律，甚至是在經濟發展的初期，就有著“客戶是上帝”的經營口號，其本質就是不管從事任何的行業，客戶需求永遠是企業發展的根本和終極目標，其優勢就在于，滿足了客戶的需求就等于是滿足了市場發展的空缺。而現代化的經濟發展，企業們所追求的不僅僅是讓客戶滿意，通過一切努力達到客戶的要求標準，更加注重的客戶在擁有商品后的使用效果和感覺，又被稱之為“客戶體驗度”。客戶體驗度的出現，不僅要求企業對于自己產品質量要求過關，更要的是客戶在使用過程中享受到的服務也要過關，才是一項圓滿的客戶體驗。這不僅對于企業產品提出來更高的要求，也對商家的服務提出了更高的要求。

No matter in what industry, customer first is the constant unchangable law of dynamic, even in the early stage of economic development, there is a "customer is God" business slogan, the essence is that no matter in any industry, customer demand is always the fundamental and ultimate goal of the development of the enterprise, its advantage is to meet the customer Demand is equal to meeting the vacancy of market development. And modern economic development, the enterprises are pursuing not only the customer satisfaction, through all efforts to meet the requirements of the customer's requirements, more attention to the customer in the use of goods after the use of the effect and feel, also known as the "customer experience". The appearance of customer experience requires not only the enterprise to pass on the quality of its own products, but also the service that the customer enjoys in the process of use. It is a successful customer experience. This not only raises higher requirements for enterprise products, but also puts forward higher requirements for business services.

在灌裝機械行業中，全自動灌裝機械設備不斷融入市場，幾乎壟斷著整個生產行業。

In the filling machinery industry, fully automated filling machinery and equipment continue to integrate into the market, almost monopolize the whole production industry.

全自動化科技的進駐，讓很多生產企業在實現生產規模化上得到了很大的幫助，也讓企業生產成本有了很好的改善，因此對于灌裝機械生產企業來說，如何更好的讓客戶提高對設備的滿意度和應用認可，成為設備生產企業繼保證機械設備高品質的同時，開始注重跟蹤服務和售后服務的體驗。其實，現在很多行業都在實行著提高售后服務的標準，當然灌裝機械生產企業也不會忽視，而售后服務也逐步成為經濟發展的一份子，可以及時反映企業對于客戶，對于消費者的負責程度，加強企業和消費者的溝通渠道，讓企業通過售后服務的方式了解自身產品的不足和未來的發展空間。只有和客戶保持著持續的聯系，才可以更好的把握客戶的需求，做出及時的調整，這樣的發展節奏才會更好的掌握住市場，并且有利的應用的市場來完成自己的發展。

The full automation technology has made many production enterprises in the production scale greatly help, but also make the enterprise production cost has been improved very well. Therefore, for the filling machinery production enterprises, how to better allow customers to improve the satisfaction of equipment and should be approved, become the equipment production enterprises follow insurance. With the high quality of machinery and equipment, we began to focus on the experience of tracking service and after service. In fact, many industries are in practice to improve after-sales service standards, of course, the filling machinery production enterprises will not ignore, and after-sales service has gradually become a part of the economic development, can timely reflect the enterprise for customers, the degree of responsibility for consumers, strengthen communication channels for enterprises and consumers, let enterprises The industry understands the shortage of its products and the future development space through the way of after-sale service. Only with the customer maintain a continuous contact, can better grasp the needs of customers, make timely adjustments, such a better pace of development will master the market, and a favorable application of the market to complete their own development.